26th Galway Kilcoona Scouts

Terms & Conditions

Last updated 9 November 2026

These terms apply to all bookings for The Santa Experience, run by 26th Galway Kilcoona Scouts (“we”, “us”) at St Fursey’s Hall, Headford, Co. Galway on Sunday 6 December 2026 at 1:00PM. By making a booking you agree to these terms.

1. Bookings and tickets

• Santa’s VIP Experience and Little Christmas Creators tickets are per child and are for the time slot shown on your ticket.
• Parent & Guardian tickets are free. Every booking must include at least one.
• Your booking is confirmed once payment is complete and you receive a ticket email with a QR code. Please bring it (on your phone or printed) on the day.
• Places are limited. Unpaid bookings are held for 30 minutes and then released.
• Prices are in euro and include any applicable charges. Payments are processed securely by Stripe. We never see or store your card details.

2. On the day

• Please arrive about 10 minutes before your time slot. If you arrive late we will do our best to fit you in, but we can’t guarantee your full time with Santa.
• Every child must be accompanied by a parent or guardian at all times. Children remain the responsibility of their parent or guardian throughout the event.
• We may change the order or timing of activities on the day if needed. If a change affects your booking significantly we will contact you.
• Please respect our volunteers, other families and the venue. We may refuse entry or ask anyone to leave whose behaviour puts others at risk.
• You are welcome to take photos of your own children. Please be mindful of other families and avoid photographing other people’s children without their permission.
• Please look after your own belongings. We can’t accept responsibility for lost or damaged items.

3. Food and allergies

Cookie decorating and our bake sale involve food that may contain or have come into contact with common allergens, including gluten, eggs, milk, nuts and soya. Please tell us about any allergies or needs in the notes when you book, and supervise what your child eats.

4. Cancellations and refunds

• To cancel, email hello@ruairimcnicholas.com with your booking reference (it starts with SANTA-). Refunds go back to the card you paid with, usually within 5–10 working days.
• If you need a different time, contact us and we’ll move you if there’s space.
• If we have to cancel or postpone the event, you’ll get a full refund.
• The 14-day cooling-off period for online purchases does not apply to bookings for leisure events on a specific date. These terms do not affect your other statutory rights.

5. Your information

We use the details you give us only to manage your booking and run the event. See our Privacy Policy.

6. Our responsibility

Nothing in these terms limits our liability for death or personal injury caused by our negligence, or anything else that can’t be limited by law. Otherwise, our liability to you is limited to the amount you paid for your booking.

7. General

These terms are governed by the laws of Ireland. We may update them from time to time; the version on this page when you booked applies to your booking. Questions? Email hello@ruairimcnicholas.com.